Welcome to The Central Hotel Queenstown, A Naumi Chapter
Hotel Compendium

Kia ora, A very warm welcome to The Central Hotel Queenstown, A Naumi Chapter. We’re delighted to host you in the heart of Queenstown and hope you enjoy a memorable and relaxing stay. Below is some helpful information to make your time with us seamless.

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Hotel Compendium

  • Network: Central Private Hotel Guest
  • Password: @naumihotels2025
  • Reception Hours: 8am to 6pm
  • After-Hours Emergency:

021 811 957

021 0255 7462

  • For assistance during reception hours, please dial “Reception” on your in-room phone.
  • Entry code: 3891
  • Breakfast: Continental breakfast served 8am to 10am.
  • Happy Hour: Enjoy wine, beer, and a light cheese & savoury selection daily from 5pm to 6pm.
  • Sauna: Available for guest use – a perfect way to unwind after exploring Queenstown. Located at the ground level.
  • Self-Service Laundry: A complimentary laundry facility is available for guest use at the lower ground level.
  • Barbeque Hire: For an outdoor cooking experience, enquire with our team.
  • Minibar: All in-room snacks & drinks are complimentary.
  • Extra Amenities: Need slippers or additional toiletries? Please let us know
  • Limited on-site parking is available at NZD20 per day. Please contact reception for assistance.
  • Effective 1st March 2026, the parking rate will be revised to NZD25 per day.
  • Rooms are serviced daily unless the “Do Not Disturb” sign is displayed.
  • Standard check-out: 10am
  • Late check-out: Subject to availability. Between 11am to 2pm, a fee of NZD25 per hour applies. Departures after 2pm may incur half or full night charges.
  • Express check-out: If leaving before reception opens, simply leave your key in your room. Payments will be processed, and your invoice emailed.

Whether you’re seeking fine dining, adrenaline adventure, or hidden gems, our team will be delighted to assist with bookings and local tips.

From phone in your room: Dial 1-111 for Police, Fire or Ambulance

Please familiarise yourself with the hotel evacuation procedure attached to the rear of your room door.

If you discover a FIRE:

Notify Reception by dialing (0).

Sound the alarm in the corridor by breaking glass & flicking switch.

Follow evacuation procedure sign on the rear of your room door.

Await further instructions from hotel staff.

We are located in an area at risk to earthquakes. If an earthquake occurs, please:

Remain calm.

Move away from windows, mirrors & items that may fall.

Take cover under solid frames (table, desk or doorway).

If outside, evade buildings, powerlines & items that may fall.

When shaking stops, proceed with caution, expect aftershock

If outside, stay outside. If inside, stay inside.

Do not operate any electrical appliances until cleared by hotel staff & watch for exposed wires/other hazards.

If you need to contact hotel staff urgently, dial (0).